Do I need to buy Microsoft Office and why doesn’t it come with my computer?
In the old days, PCs usually came with a copy of Microsoft Office. In the old days PCs used to cost $2000-3000, and part of that cost was Microsoft Office. These days PCs cost $400-$1000 and competition is fierce, so if a PC manufacturer includes Microsoft Office, their computers will appear more expensive than the competition that does not include it.
The good news is there are a couple of free open source office suites, OpenOffice and LibreOffice, that are compatible with Microsoft Office file formats. You’ll want to go to tools / options / general / default file format, change the default file format to Microsoft 97/2000/XP for all the document types you plan on using.
Of course, if you need genuine Microsoft Office, I can help you install that too, either Office 2010 or Office 2013. Office 2013 introduces a slightly different, monochromatic look to accompany Windows 8, and some people prefer the interface of Office 2010, but that’s really a personal decision.
As your computer support specialist, I can remotely assist with any of these procedures.